Privacy Policy

This privacy policy is intended to help you understand how the website collects and uses personal information when you access and use Croodoo website, including all information you provide to the website when registering an account, registering to receive information from Croodoo, or when you purchase products, pay for orders, request additional service information from us.

Purpose of collecting personal information

We use your personal information to support you in completing transactions on the website, contact you when necessary and better serve your requests.

Scope of information use

Your information is used by Croodoo within the scope of performing your transactions and activities on Croodoo website, it includes: providing you with the products, services and support you request; processing transactions and shipping orders to you; communicating with you about your account or transactions on Croodoo, your questions and comments; helping Croodoo better understand your interests and needs to improve Croodoo's products, services and operations; ensuring compliance with company policies and rules and the law.

Information storage period

Croodoo may retain your information for a period necessary to: provide products and services to you; fulfill compliance and legal obligations; resolve issues arising during the purchase and sale of goods and enforce our agreements.

Who or what organizations may have access to that information

Croodoo’s Partners

Croodoo may share the personal information you provide with our cooperators and business partners as selected by us to best meet your needs and provide you with offers, promotions, advertising and other materials.

Croodoo’s Suppliers & Service Providers

Croodoo may share your personal information with our suppliers and service providers who perform functions on our behalf including, but not limited to: order fulfillment, package delivery, email administration, payment processing, customer service and market research. Suppliers and service providers must process your personal information as directed by Croodoo and are not permitted to use or disclose your personal information for any other purpose.

Legal Disclosure

Croodoo may disclose your information as required by law or in response to a request from the government of the country in which you are located.

Collecting and managing information company

SONICPEAK TECHNOLOGY COMPANY LIMITED

Tax code: 0110421508 
Hotline:
China: +84 829229012 (Mr. Howard)
Vietnam: +84 886245918 (Ms. Giang)
Email: croodoo.info@gmail.com

Methods and tools for consumers to access and edit data

For any changes to personal information, phone number, delivery address, etc., please contact Croodoo via email: croodoo.info@gmail.com for support.

Our website takes information security seriously and uses the best measures to protect customers' personal information and payment information. However, Croodoo regrets that we cannot guarantee 100% security of data transmission over the Internet due to the complexity beyond our control.

All transaction information will be kept confidential except in cases where required by law enforcement agencies.

Changes related to this privacy policy will be updated here and will take effect immediately upon announcement. Your continued access and transactions on Croodoo website means that you accept and will comply with our new policy after it has been changed.

For any questions related to Croodoo's privacy policy, please contact us via email croodoo.info@gmail.com